Contact Us & Data Deletion Request — WebTools
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9jaOnCloud respects your privacy and your rights under the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR). This page provides you with information on how to contact us and how to request the deletion of your personal data collected through our application "WebTools" (Package: com.9jaoncloud.webtools).
1. Contact Information
Contact our Data Protection Officer:
- Company: 9jaOnCloud
- Email: support@9jaoncloud.com.ng
- Website: https://9jaoncloud.com.ng
- Address: Lagos, Nigeria
We will respond to all inquiries within 72 hours.
2. How to Request Data Deletion
Send an email to support@9jaoncloud.com.ng with the subject line: "Data Deletion Request - WebTools"
Please include: your full name, email address, description of data to delete, app name, and any identifying details.
3. What Happens After You Submit a Request
- Verification: We will verify your identity.
- Processing: We will process your request within 30 days as required by NDPA 2023.
- Confirmation: You will receive email confirmation once deleted.
4. What Data Will Be Deleted
- Account information and profile data
- Personal data collected through the application
- Usage data and analytics associated with your identity
5. Your Other Rights
Access, Correction, Restriction, Portability, Objection, Withdraw Consent.
6. Filing a Complaint
You may lodge a complaint with the Nigeria Data Protection Commission (NDPC): https://ndpc.gov.ng